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Shipping cost vary significantly from place to place in the United States and are generally based on the weight of the products and the size of the package. We have formulated these cost into our shopping cart and generalized the prices with this chart based on the number of products you are ordering so that you can estimate your shipping cost. Click here to view these shipping prices here or scroll to the bottom of this page.
Our shipping rates cover our actual expenses for processing shipments in a timely and effecient manner. By accurately calculating our cost we are able to lower the prices on the products we sell and include discounts on items as you order more. The reason we don't offer free shipping is that we would have to inflate the price of the products in order to get ship the products to you and cover our cost.
We use FedEx, UPS and USPS for domestic shipping depending on your location. We may ship from a variety of warehouses around the country depending on the product and quantity. Our products vary in price so when you order more the price of shipping also goes down significantly on a per item basis. Please scroll to the bottom of the page to view our shipping calculatorNew Customer Service Contact Number: 702) 553-0123
Shipping on most stock toys and gift items within 24-48hours, excluding weekends. Blank t-shirt orders go out within 24-72 hours. American Apparel t-shirt orders take 48-72 hours to ship. Stock printed t-shirts take 24-48 hours to ship. Special individually made shirts take 5-7 business days to make and ship. Contact, Ordering and Payment Information
Checks payable to: YQue
Paypal payments sent to: order@yque.com
Mailing Address & Return Packages:
YQue
1770 North Vermont Ave.
Los Angeles, CA 90027
Customer Service: 702) 553-0123
Custom T-shirt Printing: 213-910-1501
fax: 702-974-0181
Customer Service email:order@yque.com
T-shirt Printing email: admin@yque.com
For quotes on t-shirt printing email the details, quantity, type, colors...to: admin@yque.comOrdering Information:
All orders are processed on a pre-pay basis.
Once your payment has been received it generally takes 1-3 business days for US domestic orders to be processed, which includes charging the order and preparing the shipment.
Shipping Information:
Basic shipping takes 2-4 days from the time the order is processed for your order to be delivered via priority mail (postal service) or Fed-Ex Ground Delivery, so allow 4-7 days from the time you place your order until it lands on your door step. Out of stock products and specially produced products require additional time, since we have to get the right shirt color and print the shirt with the design. Usually 7-10 days for order processing on special items. We ship our blank t-shirts from 4 warehouses around the country and it usually takes 4-6 business days for blank t-shirt orders to arrive.
Expedited Federal Express:
There is no "Next Day", the following day, delivery. Every item takes 1 business day at a minimum to process the order and we make every attempt to ship it quickly and special shirts require the same 5 days to get the specific color shirt and print it. We can usually get an expedited order to you in 2-5 days depending on the items and then it takes 1-2 days for Fed-Ex to pickup and deliver your item. Which means an expedited order can get to you in 3-5days at best. In some cases you can call to verify that your items are in stock and we can ship those quicker.
International Shipping:
For orders outside of the US we ship via Airmail which generally takes two to three weeks to be delivered.
We do not ship to all countries.
We cannot guarantee shipments outside the U.S as the packages are not trackable except via Global Express which cost additional.
Orders with special made shirts (i.e alternative color shirts with our designs on american apparel or hanes beefy-t) might take about a week longer (allow 2-weeks for delivery).
If your order is taking longer than the estimated time you can feel free to contact us at 323-664-0021 or email to order@yque.com.
For the uninitiated, "Y-Que" translates from spanish as "so what". Pronounced "eKay".
Please verify your CVV Code (the last three digits on the back of your card) when you place your order.
For orders over $100 we only ship to the billing address on the credit card and to the credit card holder unless you provide us with a fax photocopy (to: 702-974-0181) of your credit card back (this proves you are in possession of the card and a photocopy of your drivers license/id) to verify that you are the card holder.
Shirt Sizes:
The standard shirts are Hanes t-shirts, generally, but sometimes we use Gildan, YQ or American Apparel depending on the color and style. An Adult Large is about 22" from shoulder to shoulder and 26" from neck to bottom. The sizes fluctuate about 2" in either direction per size (eg: Medium 20" x 24").
Youth Sizes are about comparable to women's 0-2 (youth small) 4-6 (youth medium) 8-10 (youth large)
Returns:
We have a 100% guarantee on our products for US customers and you can mail back any product you order as long as you pay the return shipping charges.
If you would like to return for an exchange or refund, please include a note with your name, order number, shipping address, phone number and let us know exactly what you'd like in exchange (i.e shirt design, color, size). If you are returning for a refund (less shipping), please let us know on your note. If we make a mistake on your order, we will make every effort to fix the problem to your satisfaction. Thank You.
CREDIT CARD PAYMENTS:
If you are paying via credit card we will begin processing your order immediately.
However, Orders over $100 require verification of the CVV code and we may contact you for additional information to verify
the order before processing.
CHECK/MONEY ORDER
If you are paying by "Check/Money Order" please make all payments to: "Ekay"
Money orders are processed upon receipt and allow one additional week for personal or
business checks to clear.
Please write your order# on the "check/money order"
and/or send in a copy of your order with the "check/money order" to:
YQue Inc.
3540 W. Sahara Ave. #134
Las Vegas, NV 89102
Customer Service: 702) 553-0123
Please send Returns to:
Ekay
1770 North Vermont Ave.
Los Angeles, CA 90027
PAYPAL:
If you are paying by Paypal you must manually log into your PayPal account, click send money and pay to: order@yque.com
Please be sure to include your order number on the payment.
Paypal orders will be processed upon receipt of payment. If you have entered a visa or mastercard or american express number for payment, please disregard this portion of the message.
Please fax any special request or orders to: 702-974-0181.
or email us at: order@yque.com
Domestic USA Shipping Price Calculator for Fed-Ex Ground and USPS Priority DeliveriesYour prices should be at or below or at these rates when you check out. If they come in higher and you are not in an exotic location, like Alaska, Hawaii or living in a cave, island or inaccessable location, then we can refund any difference from what you are charged in the shopping cart.
| Qty of Items |
Cost per Piece |
Total Cost of Shipping |
|
1pc
|
$5.00/ea
|
$5.00
|
|
2pcs
|
$3.50/ea
|
$7.00
|
|
3pcs
|
$2.75/ea
|
$8.25
|
|
4pcs
|
$2.25/ea
|
$9
|
|
5pcs
|
$2.00/ea
|
$10
|
|
6pcs
|
$1.85/ea
|
$11
|
|
7pcs
|
$1.50/ea
|
$10.50
|
|
8pcs
|
$1.30/ea
|
$10.50
|
|
10pcs
|
$1.25/ea
|
$12.50
|
|
12pcs
|
$1.15/ea
|
$13.80
|
|
15pcs
|
$1.10/ea
|
$16.50
|
|
18pcs
|
$1.00/ea
|
$18.00
|
|
20pcs
|
$0.90/ea
|
$18.00
|
|
24pcs
|
$0.80/ea
|
$19.00
|
|
36pcs
|
$0.75/ea
|
$27
|
|
48pcs
|
$0.70/ea
|
$34
|
|
60pcs
|
$0.60/ea
|
$36
|
|
72pcs
|
$0.55/ea
|
$40
|
|
100pcs
|
$0.50/ea
|
$50
|
|
150pcs
|
$0.45/ea
|
$70
|
|
200pcs
|
$0.43/ea
|
$85
|
|
250pcs
|
$0.40/ea
|
$100
|
|
300pcs
|
$0.38/ea
|
$120
|
|
500pcs
|
$0.35/ea
|
$175
|
|
1,000pcs
|
$0.33/ea
|
$330
|
|
1,500pcs
|
$0.30/ea
|
$450
|
|
2,500pcs
|
$0.30/ea
|
$750
|
|
5,000pcs
|
$0.30/ea
|
$1,500
|
|
10,000pcs
|
$0.30/ea
|
$3,000
|
These shipping prices are approximate and should be above what our cart actually charges you. There are some small savings on USPS Priority versus Fed-Ex. We do not us USPS Priority mail for large shipments except to Hawaii and Alaska. These orders need to be shipped in smaller flat-rate packages and require special handling. As you go above
Contact e-mail: order@yque.com
Checks made payable to: YQue
Mailing Address: Y-Que Trading
1770 N Vermont Ave.
Los Angeles, CA 90027
Customer Service: 702) 553-0123
order inquiries ph: 323-664-0021
fax: 702-974-0181
Our retail store in LA: 323-664-0021
Paypal name: order@yque.com
Custom Printing Quotes: 213-910-1501
order@yque.com
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